Privacy policy

Privacy Policy

Last updated: 10 June 2026

This Privacy Policy describes how Onycta collects, uses and protects your personal data when you visit our site, use our services or make a purchase. Onycta uses the Shopify platform, which enables us to offer you a secure and efficient shopping experience. In the event of any conflict between our Terms and Conditions and this Privacy Policy, the latter shall prevail in respect of the processing of personal data. By using our services, you confirm that you have read and understood this Policy.

Personal data we collect

By personal data we mean information that allows you to be identified directly or indirectly. Depending on how you interact with the site, we may collect:

  • Contact details: name, address, delivery and billing address, email, telephone number
  • Payment details: information needed to complete transactions (handled through secure providers)
  • Account details: username, preferences and settings
  • Purchase data: products viewed, purchased or returned
  • Communications: messages sent to our customer support team
  • Technical data: IP address, browser, device used
  • Usage data: information about how you interact with the site

Sources of personal data

We collect personal data:

  • Directly from you
  • Automatically through the site and cookies
  • Through service providers acting on our behalf
  • From authorised partners or third parties

How we use your data

We use your personal data to:

  • Provide and improve our services
  • Manage orders, payments, deliveries and returns
  • Communicate with you for support or updates
  • Marketing purposes, only with your prior consent
  • Security and fraud prevention
  • Compliance with legal and regulatory obligations

Sharing data

Your data may be shared with:

  • Shopify and service providers (payments, shipping, IT)
  • Marketing partners, in compliance with applicable law
  • Competent authorities, where required by law

We do not sell your personal data.

Relationship with Shopify

Our site is hosted on Shopify, which processes certain personal data to enable the operation and improvement of our services. For more information, you can consult Shopify's Privacy Policy: https://www.shopify.com/legal/privacy

Cookies and similar technologies

We use cookies and similar tools to improve your browsing experience and for analytics and marketing purposes. You can manage your preferences through the cookie banner.

Children's data

Our services are not intended for children. We do not knowingly collect personal data from anyone under the age of 18.

Data retention

We retain personal data only for as long as necessary to provide our services, comply with legal obligations and protect our rights.

Your rights

In accordance with applicable law, you have the right to:

  • Access your data
  • Request its rectification or erasure
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

International transfers

Data may be transferred outside the United Kingdom in compliance with the safeguards provided by applicable data protection law.

Changes to this policy

We reserve the right to update this Policy. Any changes will be published on this page.

Contact

For any questions or requests regarding privacy, you can contact us at: info@onycta.com